HTCON respects your privacy and is committed to handling personal information responsibly and transparently. This Privacy Policy explains what information may be collected through htcon.eu, why it is collected and how it may be used.
1. Information We Collect
When you contact HTCON or submit a Request an Offer form, we may receive information including:
- Company name
- Contact person’s name
- Email address
- Telephone or WhatsApp number
- Product requirements
- Quantity and destination
- Preferred Incoterm and commercial terms
- Information included in your message or inquiry
- Technical information relating to your use of the website
Please do not submit unnecessary sensitive personal information through our website forms.
2. How We Use Information
Information submitted to HTCON may be used to:
- Review and respond to commercial inquiries
- Assess commodity requirements
- Communicate regarding potential transactions
- Identify and communicate with relevant commercial counterparties where appropriate
- Conduct reasonable due diligence and compliance checks
- Maintain business correspondence and records
- Protect the security and integrity of our website
- Comply with applicable legal obligations
Submitting an inquiry does not create a contractual relationship or guarantee that a transaction or commercial opportunity will be available.
3. Sharing of Information
HTCON does not sell personal information.
Where reasonably necessary for a commercial inquiry, relevant information may be shared with prospective suppliers, buyers, service providers or other counterparties involved in evaluating or facilitating the requested transaction.
Only information considered relevant to the particular inquiry should be shared.
Information may also be disclosed where required by applicable law, regulation, court order or competent authority.
4. Analytics and Technical Data
HTCON may use services such as Google Analytics to understand how visitors use the website and to improve its performance and content.
These technologies may process information such as browser type, device information, approximate location, pages visited and interaction data.
Where consent is required by applicable law, non-essential analytics technologies should be used only after the appropriate consent has been obtained.
Further information is available in our Cookie Policy.
5. Data Retention
Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, including legitimate business record-keeping, dispute resolution, compliance and applicable legal obligations.
Retention periods may vary depending on the nature of the communication or transaction.
6. Data Security
HTCON takes reasonable technical and organisational measures intended to protect information against unauthorised access, loss, misuse or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
7. International Business Communications
HTCON operates in an international commercial environment. Where an inquiry involves counterparties or service providers located in other countries, relevant information may need to be processed or transferred internationally.
Where required, appropriate safeguards should be applied in accordance with applicable data-protection law.
8. Your Rights
Depending on the applicable data-protection legislation, including the GDPR where applicable, you may have rights regarding your personal information, including rights to request access, correction, deletion, restriction of processing or objection to certain processing.
You may also have the right to lodge a complaint with the competent data-protection supervisory authority.
Requests concerning personal information can be sent to info@htcon.eu.
9. Third-Party Links
The HTCON website may contain links to external websites or third-party content. HTCON is not responsible for the privacy practices or content of independent third-party websites.
10. Changes to This Privacy Policy
This Privacy Policy may be updated when our website, services or legal requirements change. The current version will be published on this page.
11. Contact
For privacy-related questions or requests:
HTCON
Email: info@htcon.eu
